Appointments are required for all services. Hours are flexible and night and weekend appointments are available. Night and weekend appointments go quickly and do need extra planning to schedule an appointment. Written consent from a parent or guardian is required for all individuals under 18 years of age.
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is requested when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. There may be a 50% charge of the price of the originally scheduled appointment if notice is less than 24 hours.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged 100% of the cost for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you! We are happy to provide appointment reminders by email or text for your convenience.